James at Ford of Kirkland was friendly, helpful and professional. I spotted a Ford Bronco I was interested online i the morning, and James was able to send me home in it that same afternoon. He explained the financing options and showed me how to use the various features of the vehicle. It was a pleasant buying experience.

Went in to trade our 2011 Hyundai sonata for something more reliable. Honestly at first things didn't look too good but Geoff and Adrian were a couple of magicians and by the end of the day my wife and I drove off the lot in a 2014 honda crv, 3 years newer than our previous car and it has all wheel drive! Thank you Geoff and Adrian!! Thank you Ford of Kirkland! When it's my turn for a new vehicle I'll be seeing you guys for certain!! Can't wait to see you guys when it's my turn for a vehicle!

We purchased our 2nd vehicle here, this time with Todd Ireland! Couldn’t have asked for a better experience - if you’re looking for a new or used vehicle, this is the place and Todd is your guy! Thanks Ford of Kirkland for such an easy and relaxing experience of buying a vehicle!

YOU WILL LOVE THE EXPERIENCE! Working with Ford of Kirkland has been excellent! The sales team is honest, supportive, and purposeful in their approach. Geoff Simons was a joy to work with and made the process fun. His step-by-step communication was helpful and his engaging approach made me feel comfortable - not sold too. Since I was buying the car over New Years' Eve and Day, I was happy that Ford of Kirkland works as a team. Nick Miller was in the dealership early to help me finalize all the details of my purchase along with Thomas Rebek, the sales manager. Nick was up to speed on everything and he was a great listener - as we had some details to iron out. He and Thomas are proactive problem solvers and they worked tirelessly to keep things moving forward (with the paperwork) as we collaborated on putting together a good deal (price and concessions,) to make sure that my wife and I felt comfortable and happy with our purchase. It helps that the used car we bought was in great shape - in fact, it seemed that all inventory (new and used) was triple-checked. I especially liked the transparency and approachability of the whole team. Thomas for example (the sales manager) was hands-on and available at each step of the way, not in some back office. I believe he has cultivated a really caring sales team. No matter with who I came into contact with was very helpful and make a point to genuinely connect with me. This is the kind of experience that really makes you feel happy where and how you buy a car. It is a process where you need people in your corner. You can rest assured that Ford of Kirkland will be there for you. They take care of their customers and I strongly recommend you consider giving them a call. Great Job Team Ford of Kirkland! Thank you, Nick, Geoff, Thomas, and Nina (Finance.) - Eben from Green Lake

Nick and Geoff went above and beyond to find me a car that was within my budget and that’s reliable. I’m thrilled with my purchase. I’ll definitely come back here for my next purchase!

Honestly look no further for a place to buy your next car and definitely use Nick Miller at Ford of Kirkland - he and the team supporting him exceeded my expectations.. I walked on the lot “looking” at used pick-up trucks not 100% certain what make and model I really wanted. Nick Miller knows his trucks. After that visit, and test driving quite a few different makes and models, I could make an informed decision on what I wanted. He knew exactly what I wanted and what my budget was - and he did everything he possibly could to find me a super clean F150 FX4! 4 weeks later he found one. He even drove to pick me up during an ice storm when I couldn’t get out of my driveway to test drive that perfect find for me that showed up on the lot that day! He’s truthful, knowledgeable, and a real go-getter on your behalf. Rich Ewing his manager was super efficient and supportive to make the deal go through quick and Blanca in finance was super buttoned up and efficient. Also made sure I’d get a copy of the 171 pt inspection by putting it in writing for me. While I was standing outside another employee walked by and asked if I got my truck- I said yes and he said I’m happy for you! Really nice culture at this dealership I’ve bought and sold my fair share of cars in my lifetime - Nick Miller should be your first stop in the car buying process.

Experience could not have been better. They were perfect in every way very happy with my deal and the salesman, sales manager, and titling folks.

Just bought our second Ford at Ford of Kirkland. Great service and very professional. 100% will do business again and refer my friends.

My service advisor was courteous and prompt in the service experience. My truck was serviced quickly and delivered as quoted in a timely matter.

Again, a first cabin experience. Lucky to have you guys in my orbit! Happy to recommend you at my next opportunity!

The service was to repair Recall 229 (Seat Belt Pretension Clips). I was able to easily schedule my service in a timely fashion. The service manager Kenny was extremely courteous, friendly, helpful and professional. The service was done in a very expeditious fashion and took less time than I had anticipated.

We just purchased our second car here a couple of days ago. Great experience! We'd left another dealership and headed over to Ford of Kirkland after being treated terribly and feeling frustrated. Paul Y took care of us and listened to what we wanted- he promised he'd get us into the Audi Q3 we had our hearts set on and he delivered. Even with a few credit issues. Highly recommended!!

Great staff, went above and beyond, didn't keep pushing on the extras when I know I didn't want them and allowed me to take the truck home when we had to stay after hours and one of my cards wasn't going through (Max limit reached) and I was able to write them a check the next day. I was also able to just pop in on a day when my regular sales guy was on vacation and I was well taken care of.

Rick Kim is a very good salesperson. Very responsive and answers all questions immediately and returns calls fast!I appreciated his low pressure and for showing me a number of cars until I found what I wanted.

I had a great experience at this location and service with Nick and team was outstanding. Everyone worked to get my deal done. I highly recommend.

Got great service and was helpful to get the car that I wanted. Was a great experience

A great car buying experience. Nima was an awesome person to interact with and buy our Ford Explorer from. He was not overly pushy or pressured. He was very informative, answering our many questions and explaining our options. We luckily were able to get our vehicle quickly from a recent shipment and Nima worked diligently (on his day off!) to get it detailed and keys in our hands quickly. He was patient as we decided what would work best for us and kept me very informed throughout the buying process. As we were waiting on the paperwork he was very informative and pleasant to talk with to pass the time. My wife and toddler son were with me, and he was also very patient with us. Overall a great experience and I will be sure to send my friends and family to Nima for their car needs!

Geoff and Nick were able to get me approved on my new Charger and got me driving home in my dream car after a couple hours. Thanks guys so much for your help.

This was the best experience that I have ever had taking my car to being serviced and I am 79 yrs. old !Mr. Cielo was very helpful and courteous. He arranged for a shuttle so I could go home while they serviced my car. My car was even finished before they said it would be. The shuttle driver was great. The price for the service was less than I thought it would be... Great job!!

While the diagnosis for my Sante Fe was not what I had hoped for, the process was made easier by the people. Daniel Cielo was knowledgeable and very helpful and along with the mechanics at Ford Hyundai of Kirkland gave me back my wonderful Sante Fe!

After being sent personal videos of cars that met my preferences by Nick, I came to check out and test drive a few of the cars in the lot. Left the same day with a new Hyundai I absolutely love! Nick, Tom, and Nelson were a great team that worked with my budget and even stayed after close to ensure I had everything I needed and felt good about the purchase. Great experience!

Great salesman Lima. Was straight forward and made it easy.

Barry was attentive & easy to work with. The process was stress free & I got the vehicle I had been looking for. Love the truck so far!!

Arrived on a Friday for a scheduled oil change w/ Brad and I had the spare tire on after a flat tire the day before. Inquired about possibly buying new set of tires and made another appt to get them installed. I had a 48 hr shift that weekend and Brad came in Monday morning at 8 AM waiting for me. Waited in the nice lobby and the new set of tires was on by 9:30 I was driving home!! Awesome service and highly recommended! -Vince B.

Found my car on a Thursday afternoon and picked it up on Friday. Roy and Tom made it super simple and offered me an amazing amount for my trade in. The whole deal was done in 24 hours from start to finish and was quick and easy for everyone involved. Top notch guys!