Customer Testimonials
Just bought our second Ford at Ford of Kirkland. Great service and very professional. 100% will do business again and refer my friends.
My service advisor was courteous and prompt in the service experience. My truck was serviced quickly and delivered as quoted in a timely matter.
Again, a first cabin experience. Lucky to have you guys in my orbit! Happy to recommend you at my next opportunity!
The service was to repair Recall 229 (Seat Belt Pretension Clips). I was able to easily schedule my service in a timely fashion. The service manager Kenny was extremely courteous, friendly, helpful and professional. The service was done in a very expeditious fashion and took less time than I had anticipated.
We just purchased our second car here a couple of days ago. Great experience! We'd left another dealership and headed over to Ford of Kirkland after being treated terribly and feeling frustrated. Paul Y took care of us and listened to what we wanted- he promised he'd get us into the Audi Q3 we had our hearts set on and he delivered. Even with a few credit issues. Highly recommended!!
Great staff, went above and beyond, didn't keep pushing on the extras when I know I didn't want them and allowed me to take the truck home when we had to stay after hours and one of my cards wasn't going through (Max limit reached) and I was able to write them a check the next day. I was also able to just pop in on a day when my regular sales guy was on vacation and I was well taken care of.
Rick Kim is a very good salesperson. Very responsive and answers all questions immediately and returns calls fast!I appreciated his low pressure and for showing me a number of cars until I found what I wanted.
I had a great experience at this location and service with Nick and team was outstanding. Everyone worked to get my deal done. I highly recommend.
Got great service and was helpful to get the car that I wanted. Was a great experience
A great car buying experience. Nima was an awesome person to interact with and buy our Ford Explorer from. He was not overly pushy or pressured. He was very informative, answering our many questions and explaining our options. We luckily were able to get our vehicle quickly from a recent shipment and Nima worked diligently (on his day off!) to get it detailed and keys in our hands quickly. He was patient as we decided what would work best for us and kept me very informed throughout the buying process. As we were waiting on the paperwork he was very ...
Geoff and Nick were able to get me approved on my new Charger and got me driving home in my dream car after a couple hours. Thanks guys so much for your help.
This was the best experience that I have ever had taking my car to being serviced and I am 79 yrs. old !Mr. Cielo was very helpful and courteous. He arranged for a shuttle so I could go home while they serviced my car. My car was even finished before they said it would be. The shuttle driver was great. The price for the service was less than I thought it would be... Great job!!
While the diagnosis for my Sante Fe was not what I had hoped for, the process was made easier by the people. Daniel Cielo was knowledgeable and very helpful and along with the mechanics at Ford Hyundai of Kirkland gave me back my wonderful Sante Fe!
After being sent personal videos of cars that met my preferences by Nick, I came to check out and test drive a few of the cars in the lot. Left the same day with a new Hyundai I absolutely love! Nick, Tom, and Nelson were a great team that worked with my budget and even stayed after close to ensure I had everything I needed and felt good about the purchase. Great experience!
Great salesman Lima. Was straight forward and made it easy.
Team was very nice to work with. Didn't like the warranty sales pitches.
Barry was attentive & easy to work with. The process was stress free & I got the vehicle I had been looking for. Love the truck so far!!
Arrived on a Friday for a scheduled oil change w/ Brad and I had the spare tire on after a flat tire the day before. Inquired about possibly buying new set of tires and made another appt to get them installed. I had a 48 hr shift that weekend and Brad came in Monday morning at 8 AM waiting for me. Waited in the nice lobby and the new set of tires was on by 9:30 I was driving home!! Awesome service and highly recommended! -Vince B.
Found my car on a Thursday afternoon and picked it up on Friday. Roy and Tom made it super simple and offered me an amazing amount for my trade in. The whole deal was done in 24 hours from start to finish and was quick and easy for everyone involved. Top notch guys!
Recently purchased a ‘22 F150 Platinum from Neda at FoK. Very straightforward experience, no high pressure sale. Got a good deal on my trade, too. Would recommend.
Bought my first car from this dealership. Nick did a great job to help me compare the cars I was looking at and answer any questions and concerns. Even went as far as deliver the vehicle while I was at home sick.
Great service and super friendly staff and everything works on time
Eugene was incredibly patient, knowledgeable and kind when I traded in my Volvo. He had everything ready for my test drive, answered all my questions, went above and beyond to make my visit a great one. Thank you Eugene!
Staff was friendly and knowledgeable. Service was completed well and facility had good wifi including seating with and without tables so I could work while I waited. After the service the staff offered me a direct contact number for them I could use if I needed to ask questions or contact them in the future.
Had a Great experience here. Shervin helped us in getting our dream car. We are very very happy. He is the best!!!
Just bought my very first vehicle from the Hyundai ford of Kirkland. Thank you Todd, Rich and Siamak. For getting me into a new vehicle. I appreciate everything you guys did.💚🚙🚗🛻💙
I hate going to a dealership to buy a car. I will be less hesitant in the future
The entire team was great. Todd was our salesman he did a great job. The finance man was awesome as well!
I just purchased a 21 Ford Escape and Peter was awesome! He went over everything on the car and took the time to make sure I know how everything worked. I recommend him for anyone looking to purchase a new car!
My overall buying experience was excellent. Nick Miller, Sales and Leasing Consultant was professional, knowledgeable, and low pressure. Darryl Griffin, Sales Manager was thorough and fair through closure of sale.
I arrived late for my appointment and was taken in for the oil change anyway. Thank you
Nick Miller was informative and very helpful with getting me into my new Tesla! He also helped me take photos after I got everything finalized. I enjoyed my expirience even with how busy the dealership was!
We were afraid that the engine light was serious trouble on our 6-year-old SUV. And the service dept. was completely slammed and backed up. When we asked to the sales department to expedite the analysis of the problem, we quickly learned it was time to get into a new vehicle. Despite supply chain issues limiting choices Neda Badiee came through for us and delivered just what we needed with compassion and a fair price for a very nicely equipped, economical and energy-efficient new Escape Hybrid to fit our needs.
Super professional and welcoming. Came to see a used vehicle. xxxx was very helpful and knowledgeable. Really listened to what I liked and wanted, and showed me a few options that might fit my needs. Super happy with my experience here and the finance manager (Blanca) was friendly as well. If you haven't checked these folks out yet, definitely take a look 👍
Good Service Department delivered service exactly as I expected.
I had an excellent experience with Ford of kirkland! I’m following Nima back to Toyota of Kirkland when I bought two Toyota Camry for my sons, he’s great to work with, was very responsive, knowledgeable and went above and beyond with any questions or special requests I had! This is my second Ford truck bought from him. He is a no hassle, low pressure salesman and I would highly recommend to friends and family. Was happy to make a deal with Ford of Kirkland and would definitely consider them again in the future.
My experience of purchasing the Maverick was outstanding. We ordered the car in February one were told that it would be delivered in 4 to 6 months. IZ was actually delivered within two months and we were kept informed of every stage go production from order date to completion and delivery.
Nima was a pleasure to work. He is friendly, knowledgeable, and provided us the non-preasured process we needed to evaluate several different cars and brands.
Great experience with the dealership. Nima Mirzaei was professional and prompt in answering questions and providing service.
Drove quite a long distance to look at a specific car. Michael, our salesman, was amazing. With me being unfamiliar with the area, he came along for the test drive and was able to answer all my questions and picked a great route to check out the performance of the vehicle. There were no surprises with the price or anything that we had discussed prior to me making the trip up, which a greatly appreciated. When we had agreed to purchase the vehicle, it turned out there was an open recall on the vehicle, so I couldn't drive it ...
I ordered my Mach-E from online from Ford and selected Ford of Kirkland as my dealer. The whole experience of ordering the car and picking it from the dealer went super smooth. Steve the fleet manager was really great to work with, he asked me how I wanted to pay for the car and if I needed extended warranty and didn't really push or haggle at all. On the day of pickup, Mo Taha helped me with the transaction, he showed me the car features and let me do a test drive, and took my info to process the ...
Great experience with our visit and the purchase process. I’ve had numerous experience of car shopping and this was one of the best one. Nima was very responsive and truly no-pressure salesman from the beginning and spend more than enough time with me to find the exact car I want. He made the process very simple, easy and quick. Great job I love my Bronco
I am so satisfied with the service I received again from Ford of Kirkland. Taking my car there really have me worry free.
Excellent as always and a pleasure to take my car to Hyundai of Kirkland every time. Superb clean shop, great atmosphere while you wait for your car to be serviced, repaired and pampered. Chris Zuch and his hard working team take the time to talk with me explaining whatever repairs were needed and how to keep my 2015 Hyundai Santa Fe in mint condition. Good People.
Super excited to get my new Ford Maverick. Great experience working with Dan Lozott and really appreciate his efforts.
My experience with Dan Lozott at Ford of Kirkland was as good as it gets. He helped me place my order for my built out Maverick XLT back in August and was clear about build time. He was a man of his word and stuck to the order MSRP! A hard thing to find in today's car market. I have already recommended friends to him and will continue to do so.
I have worked with Dan Lozott for the last 7 months as I waited for my special order Maverick hybrid pick up truck to arrive. Dan kept me updated throughout this process, answered my questions in a timely manner, and ensured that all of the Ford requirements for this order were met. The Maverick finally arrived with the purchase process a snap. I am extremely pleased with my purchase and experience at FOK. I highly recommend Dan Lozott. A really good guy!
Salesman Dan Lazott was great. Would definitely buy from Ford of Kirkland again. Made the process of buying a car as pleasant as possible.
Dan was very helpful throughout the process of my custom 150 order. He kept me up to date on the progress every step of the way.
Dan Lozott and Clance at Ford of Kirkland are very helpful. I truly appreciate Ford of Kirkland with excellent customer service. I usually don't trust car dealer but I trust this one.
The team at Ford of Kirkland is awesome! In particular, Michael Sylvan did an amazing job explaining the features and guided me through the process with ease. I would highly recommend to my family and friends.
I have purchased several vehicles from FoK over the years and every experience has been great. My latest purchase is a 2021 Ford Bronco that I took delivery of recently after a long wait due to production limits on this new model. Dan Lozott was an absolute joy to work with and he kept me updated through the process. I also want to give a shout out to Steve Cunnington and Rich Ewing, both of whom assisted at various times during the reservation, order, production and delivery process. I will definitely use them again and I highly recommend reaching out to ...
I told my salesperson Michael Sylva the amount I could pay and the time I had to get it done. He exceeded expectations on both fronts. I was out of there in 90 mins with a better deal than I expexted.
Working with Dan over the phone and internet was extremely easy. We set an appointment and was able to work the numbers and make it very easy to get into a car. Finance was also fast and easy to work with. The whole team turned what could be a stressful situation into something that was fast, easy, and enjoyable. I will certainly recommend Dan and the team at Ford of Kirkland.
Had as good a time as possible buying our car with Dan Lozott in Ford of Kirkland. Not being a native I don’t know why they make buying a car such a long drawn out experience in the land of the car but Dan did his best to keep my spirits up.
Just closed a purchase at Ford of Kirkland. Dan Lozott was of great help throughout the process, friendly and very professional service from him and always responsive.
Came into Ford of Kirkland to look at Ford Rangers, they had 3 different options, a 2020 Sport 4x4, 2021 FX4 Off-Road, and a 2021 Tremor edition. After speaking with Dan he handed me the keys to the Sport for a test drive. After returning and looking over the options available, I decided on the '21 FX4 Off-Road and I absolutely love it. Dan made the whole buying process smooth and easy. There was no pressuring to go for another model and we worked through all the logistics very quickly. Clance also helped with the buying process and made signing paperwork quick and painless. Dan ...
We buy Used Honda Civic EX 2017 from here and Dan was helping us. He is super-helpful, friendly and quick in response. We were very pleased with his awesome professional customer service. The car itself is in a great condition as per advertised. Thanks again Dan, Richard the manager and other employees at Ford of Kirkland. They are all willing to work with you on your criteria and Im sure you wont regret to go there.
We had a handshake sort of deal back in March when I ordered my truck and when it arrived in August they stuck by it even though They could have gotten a lot more for it. Dan Lozott was a great salesman to work with.
We had a great experience working with Dan Lozott to purchase our new car. We expressed right away that we wanted a no hassle and quick process and he delivered the experience we asked for. He gave honest answers to any frustrations that came up with the buying process and worked with us to solve any hiccups when we wanted to hear a different answer. He was low pressure, very knowledgeable and had some fun stories to share making it a fun experience. Everyone there seemed like they loved being at work and seemed very down to earth!
Nick Miller really went above and beyond to help me out with buying a used car. He was very patient, I highly recommend him when you visit.
Nick navigated my complicated deal with patience and great professionalism. Thank you I will be back. The finance was prepared and knowledgeable. This was my 2nd car purchased from Nick. Thanks Ford of Kirkland
Dan was great, had the car cleaned and ready when I arrives
Straight forward process, didn?t waste my time like other dealerships have.
I can in for a 20k service appointment with a very busy day ahead. I told them I needed my truck back and ready to go in an hours. They not only completed the service work, buy I was out the door within an hour as well. I appreciated that very much.
I worked with Nick and Geoff throughout the process. Nick found me the car I didn’t know I needed and Geoff made sure I was able to drive away with it. The entire process was painless and I’d venture to say the car buying process was enjoyable. I have less that stellar credit and they were able to work magic to get my monthly payments where they needed to be. Great experience and will recommend them to anyone looking to buy.
Shervin was an excellent sales associate. Helpful, no pressure, and went out of his way to make the sale happen for us, even if it meant jockeying a bunch of cars in the lot so we could test drive. Paperwork went quickly and we completed everything within a couple hours instead of the typical all day wait at most dealerships. Everyone was super nice and our visit with finance went quickly. Shervin also satyed with me and chatted after the sale was completed and I was waiting for the detailing to get finished, instead of looking for the next customer. ...
Great experience with no problems or issues to address.
It was very easy, just a quick call to schedule then everything went like clockwork.
Dan was amazing! Super responsive, listened to my needs and wants and put together a deal to reflect those the best he could. Great salesman that doesn’t feel like he’s trying to pull the wool over your eyes.
Dan Lizzot!!! Such a nice guy! Easy to work with and great communication with my sale! Always got back to me within hour! Thanks so much!
I took my car here for service and they were so fast! Took less than an hour and costumer service was great!
Five star, was very pleased with everything even the shuttle
Went in for oil change and to locate the source of an oil leak. Both were concluded with great result. My service rep Kevin was super.
These guys are awesome. Dan Lozott really knows his stuff. The difference here vs other dealerships is they don't push you to "buy" something. They show you the quality and value of their product and let you make an informed decision.
Rodney was the salesman who assisted me in the purchase of my new Ford Escape. His knowledge of the product along with his professionalism and courtesy made the transaction a pleasant experience! Additionally, his prompt response to texts and emails, before, during and after, my purchase is gratefully appreciated!
Kevin takes care of my car, and fantastic service.
I was interested in a 2013 Ford Fusion and Nick immediately reached out and offered his help with everything. Ultimately, our family decided to go with a newer car but Nick was extremely helpful and communicative throughout the decision making process. Would recommend working with Nick!
Nick was my salesman for a new 2021 Explorer. I met with him in November and he helped me custom ordered my vehicle. He kept me updated on the build schedule and let me know as soon it arrived. I picked it up on a Sat and he got me familiarized with the new features and working thru a lease. Very enjoyable ordering and buying experience and would highly recommend Nick!
I've been wanting a new a Escape for a long time and Nick was recommended to me by my neighbor. He was very patient and helped me get the exact car that I wanted. Thanks Nick and Clance!
Recently brought a 2020 Ford Ranger. We were out of state buyers and much of the details were arranged by phone before we picked up the truck. Dan Lozott was are salesperson and was extremely helpful and very prompt in returning all phone calls, text and emails during this process. After the sale he spent a great deal of time setting up some of the programs for our truck. We did have issues with Fords first responders rebate program as it is somewhat misleading in our opinion. We did not get the rebate, however because Dan was very understanding and calm ...
Great experience with the salesmen. Justin Soga focused on what I wanted and what was in my range. I never felt like he was pushing an agenda. Jason was upbeat and willing to make a deal. I feel like I got a good deal on my car. I did not plan on buying a car today, I don't like rushing that decision, but they made me a good offer on a good car. The only down side was I spent a lot more time there than I wanted. After making the deal it took about 2 hours to prepare and ...
Great deal and customer service from Dan. I have bought several trucks from him and he is top notch and values my time and provides upfront pricing and trustworthy service.
The sales advisor worked with my schedule, was professional, got me a great rate, and now I have my first new car and I'm in love with it. If you want a great buying experience and a nice car. I highly recommend Vass at Ford of Kirkland. He made the car shopping process easiest than ever. Thank you, Vass and Richard(General Sales Manager).
The folks at Kirkland Ford made our buying experience a good one. They helped us with the selection, financing and delivery of our new vehicle. A very pleasant buying experience.
Very professional, no hassle, no pressure and great rep Nima!
Thank you Rodney Zins for getting our family into our new car! We came knowing what type of car we wanted and Rodney helped us find the right one! He was very laid back and relaxed. We walked cars together and then he wrote down the part numbers while we walked, and kept track of ones we added to the list and the ones we took off! He was very conversational and never forced us or pressured us. After some test driving we chose our new family car! Rodney chatted with us while paperwork was sorted. Thank you for Rodney ...
This was the BEST experience I have ever had on buying a car. THE BEST. Nima didn't waste time, so lots of back and forth was done on the internet. When I looked at the car, and asked questions, he knew the answers or said he'd find out. My first car was a Mercedes. But this Ford Escape Hybrid Titanium is my favorite, thanks to Nima's LISTENING. It was a very positive experience.
Oil change, repair Intelligent door open system and program new key for 2018 Ford Explorer - everything was handled professionally.
Ford of Kirkland was wonderful. We met with Dan Lazott who steered up through the purchase process. Dan is a gem. We got what we wanted. I'll be back, as they say.
Dan Lozott made the buying experience easy. He was knowledgeable and shared his driving experience, as well as insights on the vehicle. He went out of his way to make the entire process as stress-free and convenient as possible.
Dan Lozott was wonderful to work with and he took great care of me! I would recommend him to my friends and family! Thank you!
I want to thank Nick today for all of his assistance, professionalism, and car-worthy advice, which led to our purchasing of a sports-utility SUV. Nick, you helped Emery and I find our "dream car." We enjoyed working with both you and Rich. Thanks again. Nella
Nima did a great job today, he made the car buying process non stressful. Also, he was kind and funny, he even bought me food. Great work Nima.
Overall good buying experience. I knew the car ahead of time I wanted to buy and the process was simple
Love my car and all it's amenities, the car is clean, and the employees were wonderful. Couple of suggestions: when you indicate that you are going to fill the car, that would indicate and full tank, not a 1/4 tank. Second, please do not try to sneak in the doc fee of $150. I did notice but after 2.5 hours did not wish to wait to re-draw the paperwork to remove it.
I Worked with the nicest sale person ever. He is kind and ready to help his customers by any means. I really had a great experience working with him.
I had the best car buying experience at the Ford of Kirkland. The sales rep Nima went above and beyond. The sale and their customer service were outstanding. Sonny did a good job with the financing. Definitely a 5-star dealership. They helped with transportation as well. I'd recommend you if you're looking for a none-pressure, fun, and knowledgeable salesperson, see Nima before try anywhere else. Thank you Ford of Kirkland!
Dan Lozott was genuinely pleasant and knowledgeable. I was in a hurry and he accommodated that while giving me all the information that I needed. There were a lot of customers in to see him which was a great sign. While my last experience at CarMax was not bad, this was so much better. Thanks, Dan!
Todd was great to work with—upfront about costs and truthful. He went through various contingencies and helped us understand options. After visiting several dealers, we found him refreshingly straightforward.