Customer Testimonials

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Cars Mar 24, 2023

I was searching for a 3-row SUV earlier last month and Nathan Turner was very helpful about getting me set up with the Subaru Ascent I had been looking at. It was a very chill and easygoing experience. Would go there again! Thanks again, Nathan!

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Cars Mar 24, 2023

I was searching for a 3-row SUV earlier last month and Nathan Turner was very helpful about getting me set up with the Subaru Ascent I had been looking at. It was a very chill and easygoing experience. Would go there again! Thanks again, Nathan!

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Cars Mar 22, 2023

The experience was excellent, I purchased a difficult to find vehicle at a fair price.

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Cars Mar 15, 2023

Great friendly salesman?very easy process to purchase

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Cars Mar 15, 2023

I want in Honda Kirkland engency and the guy Kenny Jackson he is so nice

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Cars Mar 15, 2023

Rich Ewing and Branden dupen really helped me out in buying my truck. Appreciate thier hard work and thoughtfulness.

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Cars Mar 13, 2023

Purchasing a car can be overwhelming and exhausting, dealing with shady sales tactics and horrible finance officers. I have never had that feeling at Ford of Kirkland. The care is amazing, their customer service was incredible. I have bought 2 cars from them and will continue to purchase in the future, as well as use their licensing department. Nima was my saleman, did a great job. Thank you Nima and thank you Ford of Kirkland.

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Cars Mar 9, 2023

Traded in my used car for a new Hyundai on the lot. The salesperson was easy to work with and very friendly. They gave me a fair trade-in value for my car. They were able to work around a few set backs I had with securing the money I needed on the day of the sale, making the situation much easier for me. Lastly, the salesperson spent extra time with me in my new car making sure I understood all the controls and tech before I left! He made sure I felt comfortable driving off the lot.

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Cars Mar 6, 2023

The Ford of Kirkland Sales team went out of their way to make sure I had a great experience when purchasing a Mustang MACH-E. Branden and Barry made sure all my questions were answered and followed up on every inquiry I had about the vehicle and the sales process. After the sale, Noel and Chris followed up with me, took my feedback and rectified any concerns I had with the process. I appreciate the extra effort and attention to detail Ford of Kirkland provided me.

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Cars Mar 1, 2023

These guys were great. Rich, the general manager, called me to follow up on an inquiry I had made with a salesperson the week before. We chatted about everything, he was super nice, and I agreed to come down that afternoon. Once I got to the dealership, the entire process was streamlined and easy for me. Nima, my salesperson, was awesome. Ali, the finance manager, was a joy to work with during the final stretch of my purchase process. 10/10 from these guys, and that's not an easy score to give out while car shopping!

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Cars Jan 28, 2023

James at Ford of Kirkland was friendly, helpful and professional. I spotted a Ford Bronco I was interested online i the morning, and James was able to send me home in it that same afternoon. He explained the financing options and showed me how to use the various features of the vehicle. It was a pleasant buying experience.

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DealerRater Jan 16, 2023

Went in to trade our 2011 Hyundai sonata for something more reliable. Honestly at first things didn't look too good but Geoff and Adrian were a couple of magicians and by the end of the day my wife and I drove off the lot in a 2014 honda crv, 3 years newer than our previous car and it has all wheel drive! Thank you Geoff and Adrian!! Thank you Ford of Kirkland! When it's my turn for a new vehicle I'll be seeing you guys for certain!! Can't wait to see you guys when it's my turn for ...

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DealerRater Jan 14, 2023

We purchased our 2nd vehicle here, this time with Todd Ireland! Couldn’t have asked for a better experience - if you’re looking for a new or used vehicle, this is the place and Todd is your guy! Thanks Ford of Kirkland for such an easy and relaxing experience of buying a vehicle!

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DealerRater Jan 3, 2023

YOU WILL LOVE THE EXPERIENCE! Working with Ford of Kirkland has been excellent! The sales team is honest, supportive, and purposeful in their approach. Geoff Simons was a joy to work with and made the process fun. His step-by-step communication was helpful and his engaging approach made me feel comfortable - not sold too. Since I was buying the car over New Years' Eve and Day, I was happy that Ford of Kirkland works as a team. Nick Miller was in the dealership early to help me finalize all the details of my purchase along with Thomas Rebek, the sales ...

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DealerRater Dec 31, 2022

Nick and Geoff went above and beyond to find me a car that was within my budget and that’s reliable. I’m thrilled with my purchase. I’ll definitely come back here for my next purchase!

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DealerRater Dec 24, 2022

Honestly look no further for a place to buy your next car and definitely use Nick Miller at Ford of Kirkland - he and the team supporting him exceeded my expectations.. I walked on the lot “looking” at used pick-up trucks not 100% certain what make and model I really wanted. Nick Miller knows his trucks. After that visit, and test driving quite a few different makes and models, I could make an informed decision on what I wanted. He knew exactly what I wanted and what my budget was - and he did everything he possibly could to find me ...

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Cars Dec 6, 2022

Experience could not have been better. They were perfect in every way very happy with my deal and the salesman, sales manager, and titling folks.

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DealerRater Dec 1, 2022

Just bought our second Ford at Ford of Kirkland. Great service and very professional. 100% will do business again and refer my friends.

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Cars Nov 26, 2022

My service advisor was courteous and prompt in the service experience. My truck was serviced quickly and delivered as quoted in a timely matter.

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Cars Nov 24, 2022

Again, a first cabin experience. Lucky to have you guys in my orbit! Happy to recommend you at my next opportunity!

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Cars Nov 24, 2022

The service was to repair Recall 229 (Seat Belt Pretension Clips). I was able to easily schedule my service in a timely fashion. The service manager Kenny was extremely courteous, friendly, helpful and professional. The service was done in a very expeditious fashion and took less time than I had anticipated.

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DealerRater Nov 22, 2022

We just purchased our second car here a couple of days ago. Great experience! We'd left another dealership and headed over to Ford of Kirkland after being treated terribly and feeling frustrated. Paul Y took care of us and listened to what we wanted- he promised he'd get us into the Audi Q3 we had our hearts set on and he delivered. Even with a few credit issues. Highly recommended!!

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Cars Nov 17, 2022

Great staff, went above and beyond, didn't keep pushing on the extras when I know I didn't want them and allowed me to take the truck home when we had to stay after hours and one of my cards wasn't going through (Max limit reached) and I was able to write them a check the next day. I was also able to just pop in on a day when my regular sales guy was on vacation and I was well taken care of.

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Cars Nov 16, 2022

Rick Kim is a very good salesperson. Very responsive and answers all questions immediately and returns calls fast!I appreciated his low pressure and for showing me a number of cars until I found what I wanted.

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DealerRater Nov 1, 2022

I had a great experience at this location and service with Nick and team was outstanding. Everyone worked to get my deal done. I highly recommend.

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DealerRater Oct 18, 2022

Got great service and was helpful to get the car that I wanted. Was a great experience

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DealerRater Oct 10, 2022

A great car buying experience. Nima was an awesome person to interact with and buy our Ford Explorer from. He was not overly pushy or pressured. He was very informative, answering our many questions and explaining our options. We luckily were able to get our vehicle quickly from a recent shipment and Nima worked diligently (on his day off!) to get it detailed and keys in our hands quickly. He was patient as we decided what would work best for us and kept me very informed throughout the buying process. As we were waiting on the paperwork he was very ...

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DealerRater Oct 3, 2022

Geoff and Nick were able to get me approved on my new Charger and got me driving home in my dream car after a couple hours. Thanks guys so much for your help.

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Cars Sep 3, 2022

This was the best experience that I have ever had taking my car to being serviced and I am 79 yrs. old !Mr. Cielo was very helpful and courteous. He arranged for a shuttle so I could go home while they serviced my car. My car was even finished before they said it would be. The shuttle driver was great. The price for the service was less than I thought it would be... Great job!!

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Cars Sep 1, 2022

While the diagnosis for my Sante Fe was not what I had hoped for, the process was made easier by the people. Daniel Cielo was knowledgeable and very helpful and along with the mechanics at Ford Hyundai of Kirkland gave me back my wonderful Sante Fe!

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DealerRater Aug 29, 2022

After being sent personal videos of cars that met my preferences by Nick, I came to check out and test drive a few of the cars in the lot. Left the same day with a new Hyundai I absolutely love! Nick, Tom, and Nelson were a great team that worked with my budget and even stayed after close to ensure I had everything I needed and felt good about the purchase. Great experience!

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Cars Aug 29, 2022

Great salesman Lima. Was straight forward and made it easy.

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Cars Aug 28, 2022

Team was very nice to work with. Didn't like the warranty sales pitches.

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Cars Aug 27, 2022

Barry was attentive & easy to work with. The process was stress free & I got the vehicle I had been looking for. Love the truck so far!!

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Cars Aug 26, 2022

Arrived on a Friday for a scheduled oil change w/ Brad and I had the spare tire on after a flat tire the day before. Inquired about possibly buying new set of tires and made another appt to get them installed. I had a 48 hr shift that weekend and Brad came in Monday morning at 8 AM waiting for me. Waited in the nice lobby and the new set of tires was on by 9:30 I was driving home!! Awesome service and highly recommended! -Vince B.

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DealerRater Aug 26, 2022

Found my car on a Thursday afternoon and picked it up on Friday. Roy and Tom made it super simple and offered me an amazing amount for my trade in. The whole deal was done in 24 hours from start to finish and was quick and easy for everyone involved. Top notch guys!

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DealerRater Aug 4, 2022

Recently purchased a ‘22 F150 Platinum from Neda at FoK. Very straightforward experience, no high pressure sale. Got a good deal on my trade, too. Would recommend.

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DealerRater Jul 25, 2022

Bought my first car from this dealership. Nick did a great job to help me compare the cars I was looking at and answer any questions and concerns. Even went as far as deliver the vehicle while I was at home sick.

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Cars Jul 25, 2022

Great service and super friendly staff and everything works on time

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DealerRater Jul 12, 2022

Eugene was incredibly patient, knowledgeable and kind when I traded in my Volvo. He had everything ready for my test drive, answered all my questions, went above and beyond to make my visit a great one. Thank you Eugene!

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Cars Jul 11, 2022

Staff was friendly and knowledgeable. Service was completed well and facility had good wifi including seating with and without tables so I could work while I waited. After the service the staff offered me a direct contact number for them I could use if I needed to ask questions or contact them in the future.

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DealerRater Jul 7, 2022

Had a Great experience here. Shervin helped us in getting our dream car. We are very very happy. He is the best!!!

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DealerRater Jul 2, 2022

Just bought my very first vehicle from the Hyundai ford of Kirkland. Thank you Todd, Rich and Siamak. For getting me into a new vehicle. I appreciate everything you guys did.💚🚙🚗🛻💙

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Cars Jun 30, 2022

I hate going to a dealership to buy a car. I will be less hesitant in the future

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Cars Jun 22, 2022

The entire team was great. Todd was our salesman he did a great job. The finance man was awesome as well!

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DealerRater Jun 17, 2022

I just purchased a 21 Ford Escape and Peter was awesome! He went over everything on the car and took the time to make sure I know how everything worked. I recommend him for anyone looking to purchase a new car!

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DealerRater Jun 6, 2022

My overall buying experience was excellent. Nick Miller, Sales and Leasing Consultant was professional, knowledgeable, and low pressure. Darryl Griffin, Sales Manager was thorough and fair through closure of sale.

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Cars Jun 1, 2022

I arrived late for my appointment and was taken in for the oil change anyway. Thank you

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DealerRater May 22, 2022

Nick Miller was informative and very helpful with getting me into my new Tesla! He also helped me take photos after I got everything finalized. I enjoyed my expirience even with how busy the dealership was!

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Cars May 18, 2022

We were afraid that the engine light was serious trouble on our 6-year-old SUV. And the service dept. was completely slammed and backed up. When we asked to the sales department to expedite the analysis of the problem, we quickly learned it was time to get into a new vehicle. Despite supply chain issues limiting choices Neda Badiee came through for us and delivered just what we needed with compassion and a fair price for a very nicely equipped, economical and energy-efficient new Escape Hybrid to fit our needs.

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Cars May 8, 2022

Super professional and welcoming. Came to see a used vehicle. xxxx was very helpful and knowledgeable. Really listened to what I liked and wanted, and showed me a few options that might fit my needs. Super happy with my experience here and the finance manager (Blanca) was friendly as well. If you haven't checked these folks out yet, definitely take a look 👍

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Cars May 6, 2022

Good Service Department delivered service exactly as I expected.

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DealerRater Apr 25, 2022

I had an excellent experience with Ford of kirkland! I’m following Nima back to Toyota of Kirkland when I bought two Toyota Camry for my sons, he’s great to work with, was very responsive, knowledgeable and went above and beyond with any questions or special requests I had! This is my second Ford truck bought from him. He is a no hassle, low pressure salesman and I would highly recommend to friends and family. Was happy to make a deal with Ford of Kirkland and would definitely consider them again in the future.

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Cars Apr 24, 2022

My experience of purchasing the Maverick was outstanding. We ordered the car in February one were told that it would be delivered in 4 to 6 months. IZ was actually delivered within two months and we were kept informed of every stage go production from order date to completion and delivery.

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Cars Apr 23, 2022

Nima was a pleasure to work. He is friendly, knowledgeable, and provided us the non-preasured process we needed to evaluate several different cars and brands.

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DealerRater Apr 11, 2022

Great experience with the dealership. Nima Mirzaei was professional and prompt in answering questions and providing service.

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DealerRater Apr 9, 2022

Drove quite a long distance to look at a specific car. Michael, our salesman, was amazing. With me being unfamiliar with the area, he came along for the test drive and was able to answer all my questions and picked a great route to check out the performance of the vehicle. There were no surprises with the price or anything that we had discussed prior to me making the trip up, which a greatly appreciated. When we had agreed to purchase the vehicle, it turned out there was an open recall on the vehicle, so I couldn't drive it ...

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DealerRater Feb 13, 2022

I ordered my Mach-E from online from Ford and selected Ford of Kirkland as my dealer. The whole experience of ordering the car and picking it from the dealer went super smooth. Steve the fleet manager was really great to work with, he asked me how I wanted to pay for the car and if I needed extended warranty and didn't really push or haggle at all. On the day of pickup, Mo Taha helped me with the transaction, he showed me the car features and let me do a test drive, and took my info to process the ...

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DealerRater Feb 9, 2022

Great experience with our visit and the purchase process. I’ve had numerous experience of car shopping and this was one of the best one. Nima was very responsive and truly no-pressure salesman from the beginning and spend more than enough time with me to find the exact car I want. He made the process very simple, easy and quick. Great job I love my Bronco

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Cars Jan 27, 2022

I am so satisfied with the service I received again from Ford of Kirkland. Taking my car there really have me worry free.

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Cars Jan 25, 2022

Excellent as always and a pleasure to take my car to Hyundai of Kirkland every time. Superb clean shop, great atmosphere while you wait for your car to be serviced, repaired and pampered. Chris Zuch and his hard working team take the time to talk with me explaining whatever repairs were needed and how to keep my 2015 Hyundai Santa Fe in mint condition. Good People.

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DealerRater Jan 24, 2022

Super excited to get my new Ford Maverick. Great experience working with Dan Lozott and really appreciate his efforts.

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DealerRater Jan 21, 2022

My experience with Dan Lozott at Ford of Kirkland was as good as it gets. He helped me place my order for my built out Maverick XLT back in August and was clear about build time. He was a man of his word and stuck to the order MSRP! A hard thing to find in today's car market. I have already recommended friends to him and will continue to do so.

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DealerRater Jan 18, 2022

I have worked with Dan Lozott for the last 7 months as I waited for my special order Maverick hybrid pick up truck to arrive. Dan kept me updated throughout this process, answered my questions in a timely manner, and ensured that all of the Ford requirements for this order were met. The Maverick finally arrived with the purchase process a snap. I am extremely pleased with my purchase and experience at FOK. I highly recommend Dan Lozott. A really good guy!

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DealerRater Dec 17, 2021

Salesman Dan Lazott was great. Would definitely buy from Ford of Kirkland again. Made the process of buying a car as pleasant as possible.

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DealerRater Dec 16, 2021

Dan was very helpful throughout the process of my custom 150 order. He kept me up to date on the progress every step of the way.

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DealerRater Dec 15, 2021

Dan Lozott and Clance at Ford of Kirkland are very helpful. I truly appreciate Ford of Kirkland with excellent customer service. I usually don't trust car dealer but I trust this one.

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DealerRater Nov 15, 2021

The team at Ford of Kirkland is awesome! In particular, Michael Sylvan did an amazing job explaining the features and guided me through the process with ease. I would highly recommend to my family and friends.

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DealerRater Nov 11, 2021

I have purchased several vehicles from FoK over the years and every experience has been great. My latest purchase is a 2021 Ford Bronco that I took delivery of recently after a long wait due to production limits on this new model. Dan Lozott was an absolute joy to work with and he kept me updated through the process. I also want to give a shout out to Steve Cunnington and Rich Ewing, both of whom assisted at various times during the reservation, order, production and delivery process. I will definitely use them again and I highly recommend reaching out to ...

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DealerRater Nov 6, 2021

I told my salesperson Michael Sylva the amount I could pay and the time I had to get it done. He exceeded expectations on both fronts. I was out of there in 90 mins with a better deal than I expexted.

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DealerRater Oct 4, 2021

Working with Dan over the phone and internet was extremely easy. We set an appointment and was able to work the numbers and make it very easy to get into a car. Finance was also fast and easy to work with. The whole team turned what could be a stressful situation into something that was fast, easy, and enjoyable. I will certainly recommend Dan and the team at Ford of Kirkland.

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DealerRater Sep 13, 2021

Had as good a time as possible buying our car with Dan Lozott in Ford of Kirkland. Not being a native I don’t know why they make buying a car such a long drawn out experience in the land of the car but Dan did his best to keep my spirits up.

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DealerRater Sep 7, 2021

Just closed a purchase at Ford of Kirkland. Dan Lozott was of great help throughout the process, friendly and very professional service from him and always responsive.

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DealerRater Aug 16, 2021

Came into Ford of Kirkland to look at Ford Rangers, they had 3 different options, a 2020 Sport 4x4, 2021 FX4 Off-Road, and a 2021 Tremor edition. After speaking with Dan he handed me the keys to the Sport for a test drive. After returning and looking over the options available, I decided on the '21 FX4 Off-Road and I absolutely love it. Dan made the whole buying process smooth and easy. There was no pressuring to go for another model and we worked through all the logistics very quickly. Clance also helped with the buying process and made signing paperwork quick and painless. Dan ...

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DealerRater Aug 15, 2021

We buy Used Honda Civic EX 2017 from here and Dan was helping us. He is super-helpful, friendly and quick in response. We were very pleased with his awesome professional customer service. The car itself is in a great condition as per advertised. Thanks again Dan, Richard the manager and other employees at Ford of Kirkland. They are all willing to work with you on your criteria and Im sure you wont regret to go there.

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DealerRater Aug 7, 2021

We had a handshake sort of deal back in March when I ordered my truck and when it arrived in August they stuck by it even though They could have gotten a lot more for it. Dan Lozott was a great salesman to work with.

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DealerRater Jul 30, 2021

We had a great experience working with Dan Lozott to purchase our new car. We expressed right away that we wanted a no hassle and quick process and he delivered the experience we asked for. He gave honest answers to any frustrations that came up with the buying process and worked with us to solve any hiccups when we wanted to hear a different answer. He was low pressure, very knowledgeable and had some fun stories to share making it a fun experience. Everyone there seemed like they loved being at work and seemed very down to earth!

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DealerRater Jul 30, 2021

Nick Miller really went above and beyond to help me out with buying a used car. He was very patient, I highly recommend him when you visit.

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DealerRater Jul 20, 2021

Nick navigated my complicated deal with patience and great professionalism. Thank you I will be back. The finance was prepared and knowledgeable. This was my 2nd car purchased from Nick. Thanks Ford of Kirkland

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DealerRater Jun 29, 2021

Dan was great, had the car cleaned and ready when I arrives

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Cars Jun 23, 2021

Straight forward process, didn?t waste my time like other dealerships have.

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Cars Jun 20, 2021

I can in for a 20k service appointment with a very busy day ahead. I told them I needed my truck back and ready to go in an hours. They not only completed the service work, buy I was out the door within an hour as well. I appreciated that very much.

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DealerRater Jun 20, 2021

I worked with Nick and Geoff throughout the process. Nick found me the car I didn’t know I needed and Geoff made sure I was able to drive away with it. The entire process was painless and I’d venture to say the car buying process was enjoyable. I have less that stellar credit and they were able to work magic to get my monthly payments where they needed to be. Great experience and will recommend them to anyone looking to buy.

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Cars Jun 14, 2021

Shervin was an excellent sales associate. Helpful, no pressure, and went out of his way to make the sale happen for us, even if it meant jockeying a bunch of cars in the lot so we could test drive. Paperwork went quickly and we completed everything within a couple hours instead of the typical all day wait at most dealerships. Everyone was super nice and our visit with finance went quickly. Shervin also satyed with me and chatted after the sale was completed and I was waiting for the detailing to get finished, instead of looking for the next customer. ...

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Cars Jun 14, 2021

Great experience with no problems or issues to address.

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Cars Jun 7, 2021

It was very easy, just a quick call to schedule then everything went like clockwork.

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DealerRater May 29, 2021

Dan was amazing! Super responsive, listened to my needs and wants and put together a deal to reflect those the best he could. Great salesman that doesn’t feel like he’s trying to pull the wool over your eyes.

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DealerRater May 8, 2021

Dan Lizzot!!! Such a nice guy! Easy to work with and great communication with my sale! Always got back to me within hour! Thanks so much!

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Cars May 2, 2021

I took my car here for service and they were so fast! Took less than an hour and costumer service was great!

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Cars Apr 27, 2021

Five star, was very pleased with everything even the shuttle

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Cars Apr 16, 2021

Went in for oil change and to locate the source of an oil leak. Both were concluded with great result. My service rep Kevin was super.

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Cars Apr 6, 2021

These guys are awesome. Dan Lozott really knows his stuff. The difference here vs other dealerships is they don't push you to "buy" something. They show you the quality and value of their product and let you make an informed decision.

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DealerRater Mar 10, 2021

Rodney was the salesman who assisted me in the purchase of my new Ford Escape. His knowledge of the product along with his professionalism and courtesy made the transaction a pleasant experience! Additionally, his prompt response to texts and emails, before, during and after, my purchase is gratefully appreciated!

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Cars Mar 9, 2021

Kevin takes care of my car, and fantastic service.

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DealerRater Mar 5, 2021

I was interested in a 2013 Ford Fusion and Nick immediately reached out and offered his help with everything. Ultimately, our family decided to go with a newer car but Nick was extremely helpful and communicative throughout the decision making process. Would recommend working with Nick!

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DealerRater Feb 22, 2021

Nick was my salesman for a new 2021 Explorer. I met with him in November and he helped me custom ordered my vehicle. He kept me updated on the build schedule and let me know as soon it arrived. I picked it up on a Sat and he got me familiarized with the new features and working thru a lease. Very enjoyable ordering and buying experience and would highly recommend Nick!

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DealerRater Feb 21, 2021

I've been wanting a new a Escape for a long time and Nick was recommended to me by my neighbor. He was very patient and helped me get the exact car that I wanted. Thanks Nick and Clance!

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DealerRater Feb 13, 2021

Recently brought a 2020 Ford Ranger. We were out of state buyers and much of the details were arranged by phone before we picked up the truck. Dan Lozott was are salesperson and was extremely helpful and very prompt in returning all phone calls, text and emails during this process. After the sale he spent a great deal of time setting up some of the programs for our truck. We did have issues with Fords first responders rebate program as it is somewhat misleading in our opinion. We did not get the rebate, however because Dan was very understanding and calm ...

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DealerRater Feb 2, 2021

Great experience with the salesmen. Justin Soga focused on what I wanted and what was in my range. I never felt like he was pushing an agenda. Jason was upbeat and willing to make a deal. I feel like I got a good deal on my car. I did not plan on buying a car today, I don't like rushing that decision, but they made me a good offer on a good car. The only down side was I spent a lot more time there than I wanted. After making the deal it took about 2 hours to prepare and ...

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DealerRater Jan 31, 2021

Great deal and customer service from Dan. I have bought several trucks from him and he is top notch and values my time and provides upfront pricing and trustworthy service.

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